I’ve finally heard from Dars!
For the last few weeks I’ve been trying to get a progress status on my prosthetic. For a while I was sending a request a little over once a week. Then I started a regular campaign of twice a week on Mondays and Thursdays.
I started with just the counselor. Then I added a cc to her secretary. Today I added the general inquiries address and she finally responded. She’s supposed to contact me tomorrow morning.